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Terms and Conditions

Last updated: October 6, 2026

These Terms and Conditions (T&C) apply to the use of the language learning app lingoo.io by Julian Blöchl – Sole Proprietor. By registering or using the App, you accept these T&C.

1. Scope

These Terms and Conditions (T&C) apply to the use of the language learning app lingoo.io (hereinafter "App" or "Service") by Julian Blöchl – Sole Proprietor (hereinafter "Provider"). By registering or using the App, you accept these T&C. If you do not object to these terms, this shall be deemed acceptance.

2. Service Description

lingoo.io is a language learning app that offers the following features: • Conversation sessions with AI feedback on pronunciation and expression • AI-generated interactive stories for language learning • Smart vocabulary training with spaced repetition • Structured grammar exercises by level (A1-B2) • Placement test to determine your level • Review mode for practicing and reinforcing learned content • Text-to-Speech for pronunciation The Provider continuously develops the Service. Individual features may be added, changed or discontinued, provided the overall character of the Service owed under the contract is preserved.

3. AI Features and AI Providers

Much of the content in the App is created with artificial intelligence, such as exercises, stories, explanations, conversation replies, feedback and speech output. To provide this, the Provider works with external AI providers. To provide these features, your input in the App (for example texts, answers and voice recordings) and the AI content created from it may be transmitted to and processed by leading AI providers. These currently include in particular Google, OpenAI, Anthropic and Fireworks AI. Which provider is used for a feature may change. AI-generated content may be incorrect, incomplete or inappropriate. It does not replace lessons with a teacher. The Privacy Policy describes which personal data is processed in this context.

4. Registration and User Account

Registration is required to use the App. You agree to provide truthful, complete, and current information during registration. You are responsible for keeping your login credentials confidential and are liable for all activities that occur under your account.

5. Premium Subscription

5.1 Subscription Model We offer Premium as a single auto-renewing monthly plan. The price and terms in effect are shown to you in the app before purchase. Where a free trial period is available to you, its length is shown before purchase; whether you are eligible for a trial is determined by Apple based on your previous purchases. 5.2 Conclusion of Contract and Payment The subscription is purchased as an in-app purchase through the Apple App Store. Payment is processed via your Apple account; Apple's terms apply in addition. The Provider receives no payment data from Apple, only the information that a subscription exists and for which period. 5.3 Term and Renewal The subscription runs for one month and renews automatically for a further month unless cancelled at least 24 hours before the end of the current period. Your Apple account is charged within 24 hours before the start of the new period. 5.4 Cancellation You can cancel your subscription at any time in the subscription settings of your Apple account. Cancellation takes effect at the end of the current billing period; your access remains until then. The Provider cannot technically cancel a subscription concluded through Apple on your behalf. Deleting your account in the app does not end the subscription with Apple – please cancel with Apple first. 5.5 Refunds Refunds for App Store purchases are handled by Apple under Apple's terms. Please direct refund requests to Apple. 5.6 Right of Withdrawal As a consumer you have a right of withdrawal of 14 days from the conclusion of the contract. For digital content provided immediately after the conclusion of the contract, your right of withdrawal expires if you have expressly agreed that performance begins before the withdrawal period expires and you have acknowledged your loss of that right. As the purchase is processed through the App Store, please also contact Apple to exercise it. 5.7 Price Changes The Provider may change prices for future billing periods. A price change will be communicated to you in advance by email or in the app and applies no earlier than the next renewal. If you do not object by cancelling your subscription before the change takes effect, the change is deemed accepted; you will be informed of this separately in the notice.

6. Usage Rights

You receive a non-exclusive, non-transferable right to use the App for personal, non-commercial use. Sharing your account with third parties is prohibited.

7. Usage Limits and Fair Use

7.1 Usage Limits Access to the Premium subscription does not include unlimited consumption. The Provider may set usage limits – for example the number of sessions, messages, exercises or audio minutes per account and period. The limits in effect at any time are shown in the app. 7.2 Changes to Usage Limits The Provider may introduce, change or lift usage limits to the extent necessary for a stable, secure and economically viable operation of the Service. Material changes will be communicated to you in advance by email or in the app. If a change substantially reduces the value of the Service for you, you may terminate your subscription for cause as of the date the change takes effect. 7.3 Circumventing Usage Limits You may not circumvent usage limits or technical protection measures, in particular by automated access, scripts, creating multiple accounts, or sharing an account. 7.4 Exceptional Use If your use deviates substantially from the typical use of an individual learner or jeopardises the operation of the Service, the Provider may throttle or limit your use or temporarily suspend the account. The Provider will inform you of this where possible and reasonable.

8. Liability

The Provider is only liable for intent and gross negligence. In case of slight negligence, the Provider is only liable for breach of an essential contractual obligation, the fulfillment of which enables the proper execution of the contract in the first place. Liability for damages that do not occur to the body is excluded, unless it is a violation of life, body or health or a violation of an essential contractual obligation.

9. Changes to T&C

The Provider reserves the right to change these T&C. Changes will be communicated to you by email or via the App. If you do not object to the changes within 14 days, they shall be deemed accepted. The objection can be made by email to julian@bloechl.io.

10. Final Provisions

German law applies excluding the UN Sales Law. The place of jurisdiction for all disputes is Munich, provided you are a merchant, legal entity under public law or public special fund. Should individual provisions of these T&C be or become invalid, the validity of the remaining provisions shall remain unaffected.

11. Contact

If you have questions about these T&C, you can contact us: Julian Blöchl – Sole Proprietor Keferloherstraße 45 80809 Munich Germany Email: julian@bloechl.io